FundSERV Inc. FundSERV Quarterly
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Volume 7, Number 1, March/April 2007
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- - - A message from Alan Hutton, president of FundSERV:
-2007 is off to a great start!
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See also:

Passing the torch: Changes at FundSERV in 2007

Carrying brokers to benefit from consolidated reporting

FundSERV customer visits: How one meeting can go a long way

FundSERV technical support shares the answers to 10 frequently asked questions

Five years of revenue growth

Migrating for greater web site security

Net Settlement to flow through a new system

FundSERV employees give to United Way

FundSERV Network Performance

All articles

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A somewhat tardy Happy New Year. I believe it is never too late. This is our first issue of the FundSERV Quarterly for 2007 — the 22nd issue to be distributed since we introduced this publication in September 2001 — just following my appointment as president. A lot has changed at FundSERV and throughout the investment industry since then. Both have grown dramatically and achieved remarkable success and I am very proud to have been a part of it.

On March 26th, I announced I will be retiring from FundSERV, effective November 30th, 2007. After six great years with the company, and with my 65th birthday fading into the past, it seems a good time to start planning for a new chapter in my life.

Alan Hutton

Our board of directors has chosen Brian Gore as FundSERV's next president and CEO. I've known Brian for many years. He's been a strong contributor as a board member since 1997, and was chair when I joined the company in 2001. He was very supportive through my own orientation as president, and certainly understands the company, its structure, its culture and its challenges. I am confident that I will be leaving FundSERV in good hands.

If the first quarter is any indication, 2007 promises to be another busy, productive and successful year for FundSERV. I am pleased to report that our operational and financial performance for the first three months met or exceeded all of our key performance indicators. Our service levels remained high with 100 per cent availability, and our revenues and expenses continued to be favorable to plan.

We recently conducted a Testing Town Hall meeting and are in good shape for the June 11, 2007 standards implementation, ESG v18. A Readiness Town Hall is scheduled for May 3rd to provide customers an opportunity to discuss any last minute issues or concerns with their counterparts. See other articles in this issue for details on ESG v18, as well as the v19 schedule and working groups, which are well underway.

To all of the industry committees and FundSERV staff who are involved with developing and implementing these standards, thank you for your hard work and ongoing commitment. Your efforts play a vital role in our promotion of connectivity, efficiency and confidence within the investment fund industry.

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Copyright © 2007  FundSERV Inc.