Standards Adherence

Establishes a consistent set of terms across the industry for the processing of transactions.

Adherence is monitored in the following ways:

  1. Late File Reports – Performed daily to monitor file delivery
  2. Violation Investigations – Performed on an ad-hoc basis after a violation is identified by Fundserv
  3. Process Exception List – Updated upon confirmation that a manufacturer has eliminated the exception

Report a Violation

To report a non-compliance violation, please complete the form below.

Standards Violation Form

All submitted forms will be sent to our Standards Adherence Group for review.