Distributors and Intermediaries

Fundserv is a business to-business electronic network with world-class transactions processing applications, servicing the Canadian investment industry.

Getting set up on the Fundserv network as a distributor or intermediary takes place in three stages:

  1. Preparation
  2. Getting Started
  3. Testing and Connectivity

1. Preparation

Code Registry
If you have not been assigned a code by the Code Registry, complete the Code Registry package for your company type:

Distributors

Intermediaries

Fundserv issues codes to the registry on behalf of the industry, however codes assigned to the registry are not automatically Fundserv clients. Your first code is free of charge.

The Code Registry package can be submitted alone or in combination with the Getting Started package. Please include a copy of your registration with the appropriate regulatory body when submitting your Code Registry application.

If you require more than one code for your company, please submit the $150 fee and a separate Code Registry application for each additional code.

Fees
Familiarize yourself with the one-time connection setup and monthly fees for distributors and intermediaries.

System Requirements
Decide if you will be enlisting the help of a service provider to generate orders and receive files.

2. Getting Started

Download and complete the Getting Started Package, print the completed application and sign all signature fields.

Mail the signed Getting Started package, along with proof of your registration with a regulatory body and a cheque in the amount of your setup fee, to Fundserv at:

130 King St West, Suite 1700
P.O. Box 485, Toronto, ON, M5X 1E5

Fundserv must receive the following documents before proceeding to the next step:

  • Getting Started Package
    • Contract
    • Designation of customer codes – include all codes you intend to bring onto the network
    • Designation of third party (complete only if using a service provider)
    • LRA
    • Contacts
    • Selection of Services
    • N$M
  • A cheque in the amount of your setup fee

3. Testing and Connectivity

Once your test environment is set up, review the process to complete testing and go live in the production environment in the Getting Started package.

If you require FTP connectivity to receive files, or would like to set up an interactive connection for order entry, complete the Intermediary Setup and Configuration Form and the Request for TFS Server Certificate. It may take up to 48 hours to complete the FTP and interactive connection setups.

You will be required to complete five days of successful testing for new codes and two days for each additional code. Testing requires completing the test script in the Getting Connected package. Fundserv provides test scripts only as a guideline and you are not required to test transactions which do not apply to your type of business.

Once you have completed your testing, return your completed test script and sign off letter to Technical Support.

Please note: New companies may only go live on Fridays at 4 p.m. ET. If you wish to go live on a specific Friday, you must successfully complete your testing no later than the Monday of that same week and inform us of your wish to go live no later than the Tuesday of the same week.