Become a Member

Become a Fundserv member as a Distributor, Intermediary, Manufacturer, or Service Provider and access a centralized network used by more than 700 organizations across the Canadian investment industry.

Membership Process

Becoming a Fundserv member as a Distributor, Intermediary, or Manufacturer only takes three simple steps:

  1. Planning 
  2. Initiation
  3. Implementation

Our member engagement team will support you through each stage, helping you navigate the onboarding process while welcoming you to our network.

Planning

The planning phase includes completing our Getting Started package, the code registry process, and selecting an appropriate Service Provider if applicable.

Along with the Getting Started package, prospective members can complete Fundserv’s brief Onboarding Survey, and a member of our team will reach out within 48 hours. You can also contact our member engagement team using the information below.  

All members are assigned codes through which they are identified within our network. To obtain a code, complete the Code Registry Package for your member category—ManufacturersDistributors, and Intermediaries. After you’ve completed the package, we can assign your organization new codes and then issue these newly registered codes to the industry. This process effectively reserves a unique code until you are ready to be onboarded to the network.

Most new Fundserv members connect to the network through Service Providers. The list below outlines the Service Providers connected to our network. As this is an important relationship, we recommended that you carefully research which Service Provider best fits the needs of your business.

These links are provided as references to help your organization obtain more detailed information on individual Service Providers. Fundserv assumes no responsibility for the accuracy or appropriateness of the information contained on these sites. Fundserv makes no representation with respect to any service provided by any of these companies and assumes no responsibility or liability for any of the services provided by these companies. This list is not exhaustive and the omission of any Service Provider in no way reflects negatively on their company or their offerings. 

Initiation

Once your organization has completed the planning phase, Fundserv’s Technical Support team will start creating your test environment, which can take up to 48 hours to complete.

New member organizations are required to complete five days of successful testing for new codes and two days for each additional code. Once testing is successfully completed, your test script and sign-off must be returned to Fundserv.

Implementation

A representative from our Member Engagement team will explain Fundserv’s go-live process for officially introducing you on our network. New companies may only go live on Fridays at 4 pm ET.

Fees

Per Each Transaction

The minimum monthly network fee is $100. If fees incurred from file transfer and file size fees total less than $100, the distributor will be charged the network minimum. If the total of file transfer and file size fees is greater than the minimum, the distributor will pay the total.

Distributor

Code registration fee

1st Code – Free
Additional – $150

Network fee

$100 min.

File transfer fee

$0.25 / file

File size fee

$0.01 / 1,000b

Connectivity fee

*One time only
$500

Intermediary

Code registration fee

1st Code – Free
Additional – $150

Network fee

$1500 (Full N$M Participant)
$500 per quarter (File Transfer Only)

File transfer fee

$0.25 / file

File size fee

$0.0075 / 1,000b

Connectivity fee

*One time only
$500

Manufacturer

Code registration fee

1st Code – Free
Additional – $150

Network fee

$1500

File transfer fee

$0.25 / file

File size fee

$0.0075 / 1,000b

Connectivity fee

*One time only
$2500

Transaction Fees

1st – 500th

Free

501st – 2000th

$1.25

2,001st – 7,500th

$1.10

7,501st – 15,000th

$0.75

15,001st – 25,000th

$0.45

25,001st – 50,000th

$0.20

50,000th on

$0.10

Service Providers

If you would like to connect to our network as a Service Provider, please contact our team.

Member Engagement Team

Aidan Coulter
Industry Engagement Lead

Kat Ball
Relationship Manager & Industry Engagement Analyst

Ryan Delyea
Relationship Manager

Sherlyn Santillan
Customer Relations Specialist

For more information on becoming a Fundserv member, please connect with our team.