Membership Process
Becoming a Fundserv member as a Distributor, Intermediary, or Manufacturer takes three simple steps:
- Registering a Code
- Getting Started
- Getting Connected
Ready to be onboarded? Complete this request form to have someone from our member engagement team reach out to get you started.
Registering a Code
All members are assigned codes through which they are identified within our network. To obtain a code, complete the Code Registry application for your member category—Manufacturers, Distributors, and Intermediaries. Once submitted in good order, we will assign your organization a code and then include the registry in a publication to the industry. This process effectively reserves a unique code until you are ready to be onboarded to the network.
Getting Started
The Getting Started phase establishes the contract with your organization and includes all other information we need to know about your company in order to properly onboard you to the network. Distributors and Manufacturers can access the Getting Started Package directly from our site.
Getting Connected
Once we have executed the member contract, Fundserv’s Technical Support team will start creating your test environment, which can take up to 48 hours to complete.
New member organizations are required to complete five days of successful testing for any new, or additional, codes. Once testing is successfully completed, your test script must be validated by our technical support team, after which your final sign off must be provided to Fundserv. Following this, new companies may go live on Fridays at 4 pm ET.
A representative from our Industry Engagement team will further explain Fundserv’s go-live process for officially introducing you on our network.
Service Providers
Most new Fundserv members connect to the network through Service Providers. The list below outlines the Service Providers connected to our network. As this is an important relationship, we recommended that you carefully research which Service Provider best fits the needs of your business.
If you would like to connect to our network as a Service Provider, please contact our team.
Service Providers for Manufacturers:
CGI Information Systems and Management Consultants Inc.
CIBC Mellon Global Securities Services Company
Citigroup Fund Services Canada, Inc.
Convexus Managed Services Inc.
DataCore Fund Services Inc.
International Financial Data Services (Canada) Limited
Just Systems (The Solution People) Inc.
LTI Canada
Pinnacle Fund Services
Prometa Fund Services (An Apex Group company)
RBC Investor Services
RPM Technologies
Sentinence
SGGG Fund Services Inc.
The Investment Administration Solution Inc.
Service Providers for Distributors:
Back Office Consultants Ltd.
Broadridge Software Limited
CGI Information Systems and Management Consultants Inc.
FIS Financial Solutions Canada Inc.
IBM Canada Limited
iPipeline
InvestCloud
OneBoss Financial Software Solutions
Opes Software Inc.
RPM Technologies
Softext Publishing Inc.
The Investment Administration Solution Inc.
Torstone Technology
Univeris Corporation
VieFUND Corporation
VirtGate Investments/Insurance VirtGate Inc.
Winfund Software Corporation
These links are provided as references to help your organization obtain more detailed information on individual Service Providers. Fundserv assumes no responsibility for the accuracy or appropriateness of the information contained on these sites. Fundserv makes no representation with respect to any service provided by any of these companies and assumes no responsibility or liability for any of the services provided by these companies. This list is not exhaustive and the omission of any Service Provider in no way reflects negatively on their company or their offerings.
Fees
Per Each Transaction
The minimum monthly network fee is $100. If fees incurred from file transfer and file size fees total less than $100, the Distributor will be charged the network minimum. If the total of file transfer and file size fees is greater than the minimum, the Distributor will pay the total.
Distributor
Code registration fee
1st Code – Free
Additional – $150
Network fee (monthly)
$100 min.
File transfer fee
$0.25 / file
File size fee
$0.01 / 1,000b
Connectivity fee
*One time only
$500
Intermediary
Code registration fee
1st Code – Free
Additional – $150
Network fee (monthly)
$1500 (Full N$M Participant)
$500 per quarter (File Transfer Only)
File transfer fee
$0.25 / file
File size fee
$0.0075 / 1,000b
Connectivity fee
*One time only
$500
Manufacturer
Code registration fee
1st Code – Free
Additional – $150
Network fee (monthly)
$1500
File transfer fee
$0.25 / file
File size fee
$0.0075 / 1,000b
Connectivity fee
*One time only
$2500
Transaction Fees (monthly)
1st – 500th
Free
501st – 2000th
$1.25
2,001st – 7,500th
$1.10
7,501st – 15,000th
$0.75
15,001st – 25,000th
$0.45
25,001st – 50,000th
$0.20
50,000th on
$0.10
Member Engagement Team
Ryan Delyea
Relationship Manager
Alexandre Tomovic
Relationship Manager
Rosemary Marchesano
Relationship Manager
Stephanie Campbell
Industry Engagement Specialist
Sherlyn Santillan
Customer Relations Specialist
For more information on becoming a Fundserv member, please connect with our team.