Who We Are
Fundserv is the indispensable connectivity hub for the Canadian investment industry. Headquartered in Toronto, we electronically connect Manufacturers, Distributors, and Intermediaries, enabling them to buy, sell, and transfer investment funds. With more than 100 employees, Fundserv serves hundreds of members—executing up to 63 million yearly network transactions—and provides online access to more than 70,000 investment fund products.
Established in 1993, Fundserv is a private corporation that is owned by the industry we serve. Our 10 shareholders are a cross-section of Manufacturers, Distributors, and Service Providers who represent our members.
We operate using a cost-recovery model, meaning any unused profit may be rebated back to our members. In addition to our network and applications, we lead and facilitate industry committees and working groups that promote automation initiatives and establish the industry’s electronic standards.
By ensuring every trade is processed timely, accurately, and securely, Fundserv has rightfully earned a reputation for service excellence—a hallmark of more than 25 years in the investment industry.
Fundserv’s vision is to be the indispensable hub for connectivity and to foster and enable innovation for the Canadian investment industry.
We will fulfill this vision by providing a secure, reliable, standardized platform through which the industry connects today, while modernizing and promoting innovation through collaboration, for tomorrow.
Fundserv continues to build innovative industry solutions by focusing our on corporate values: Collaboration, Adaptability, Integrity, and Respect.
We’re a trusted resource for the entire industry. We are a passionate and prepared team working towards a common goal. We can’t succeed unless we’re all rowing in the same direction, with a boat full of people from across the industry. That’s Collaboration.
We’re accountable for our work, whether doing it ourselves or trusting one another to get it done. Above all, we’re honest and transparent – with our stakeholders, with each other, and with ourselves. That’s Integrity.
Change is all around us, so we challenge the status quo, because opportunities to change are also opportunities to grow. That’s Adaptability.
We work hard, while fostering diversity and inclusion. Sometimes, we’re going to disagree, but we disagree agreeably. That’s Respect.
What We Do
Fundserv acts as a centralized data sharing hub, sending fund transaction information seamlessly between members. We ensure every trade is processed timely, accurately, and securely, while improving the ease of doing business, so our members can focus on what matters most—serving their clients.
Our services eliminate the need to rely on paper processing while increasing accuracy and improving the overall speed of the Canadian investment industry.
Learn more about how Fundserv provides value for the different member organizations we connect:
Distributors are financial institutions with advisors who buy, sell and transfer investment funds on behalf of investors. Through our network, they have access to products from more than 400 institutions who manufacture funds for the Canadian investment industry.
Intermediaries & Carrying Brokers:
Intermediaries and Carrying Brokers are organizations that offer services to Distributors who outsource management of certain accounts to other Distributors.
Manufacturers are investment-fund companies that develop the products sold by Distributors in the Canadian investment industry. These organizations join Fundserv to make their products available to the more than 300 Distributors on the network.
Service Providers are third-party organizations through which members can access our technology services.
Fundserv offers a wide array of services to Distributors, Intermediaries, Manufacturers and Service Providers.
Senior Leadership Team
Fundserv is led by a diverse and experienced group of Executives and Directors, who are responsible for ensuring Fundserv remains the indispensable hub of connectivity for the Canadian investment industry.
President and CEO
Chief Operating Officer
Chief Information Officer
Chief People Officer
Chief Finance and Risk Officer
Director, IT Operations
Director, Business Operations
Director, Head of Software Engineering Services
Director, Cyber Security
Director, Product Management
Director, Finance and Accounting
Board of Directors
(Chair) President & CEO, IFDS Limited
Vice President, Compliance & Chief Compliance Officer, 1832 Asset Management, L.P
Managing Director, Product Development and Management, CIBC Asset Management
Chief Operating Officer, AGF Management Limited
Executive Vice President, Client Services Operations, Mackenzie Financial Corporation
Senior Vice President, Client Services & CIO, Fidelity Investments Canada ULC
Principal, Canadian Operations, Edward Jones
Director, Transfer Agency, Invesco Canada Ltd.
Senior Vice President, Head of Canada Transfer Agency, Franklin Templeton Investments Corp.
President and Chief Operating Officer, CI Financial